Hosting and Support Options for Nonprofits


BASIC

GOOD

BEST

CUSTOM
Enterprise level hosting
Twice Daily backups
Managed SSL Certificate and renewals
Managed WordPress Core updates Self Managed
Managed Plugin updates and testing Self Managed
Monthly security Audit Self Managed Self Managed
Support Retainer NA 2 hours of dedicated support each month 3 hours of dedicated support each month Custom hours of dedicated support each month
Additional Support / Feature Development $90/hour $75/hour $75/hour Custom
Monthly Cost $50 $175 $250 Custom
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Enterprise Level WordPress Hosting

When it comes to WordPress hosting, the kind of hosting you get matters. Many budget hosting providers (like Dreamhost, GoDaddy, Bluehost, etc) are fine for smaller, personal websites that do not receive a lot of traffic. These types of hosting services share resources with other websites and other domains. If one of these sites on your server experience traffic spikes, difficulties or is hacked, your website will experience ill effects. Occasionally you might run slow, experience downtime or successful hacking attempts. If you do not have a lot of traffic and/or your website does is not the main source of your business income (i.e. e-commerce or donations) these hosting options are a fine option for you.

Dedicated, enterprise-level WordPress hosting (Such as WPEngine, Flywheel, Pantheon, etc) give you security that is unparalleled and unmatched when compared to budget hosting options. This level of hosting walls off your website from being effected by any other website on their server – this is because your website is in on it’s own server. This makes it possible to ensure that your website is secure and that you are guaranteed the best possibility your site being online. If your business depends on your site being up and online to be successful, this is the level of hosting you need. Also if you have a website that has the possibility to experience a significant amount of traffic in one single day (giving days or media attention) then you definitely want to pay for an enterprise level host that can account for this kind of traffic increase and ensure that your website does not go down when you need it the most.

We will set up and maintain an enterprise level hosting account for you so that you do not have to worry about the technical aspects of running your website.


Twice Daily Backups

It is 2019 and you better be backing up your website everyday! Doing this gives you the peace of mind that even if something bad happens, you’re always ready to turn back the clock a half-day and get your site back up and running. We will make sure that your site is automatically backed up twice each day. We will also run extra backups anytime we make a significant change your site.


Managed SSL Certificates

SSL certificates used to only be needed for websites that were running e-commerce or online giving. That is no longer the case. Having a valid SSL Certificate now effects Google rankings and provides your users the peace of mind that your website is safe to browse freely. We will help you set up and maintain your SSL Certificate and make sure your site is compatible.


Managed WordPress Core Updates

WordPress is an actively developed platform and is constantly being updated and improved. These updates keep your WordPress website secure, stable and minimize the possibility of it being hacked. If you read about people online who complain about WordPress being “insecure” they are talking about websites that do not stay on top of their security and feature updates from WordPress. We will keep your WordPress website up-to-date and test to make sure any new feature releases will be a seamless upgrade each and every update.


Managed Plugin updates and Testing

Plugins are a powerful feature in WordPress. They extend the functionality and features of your website to do what you need it to do. Almost all plugins are created by actual end users of WordPress and this makes them extremely effective. But, just as WordPress itself needs to be updated to maintain security and patch any vulnerabilities, plugins need to be updated and maintained. In fact, plugins are the main source of possible vulnerability on your website if they are not updated regularly. We will make sure that the plugins on your website are not only aggressively updated and maintained but that they are also properly vetted so that your website is as secure as possible.


Support

Your time is valuable! You didn’t start your business or nonprofit so that you can spend a bunch of hours a month learning to code and updating your website. You have leads to track, products to sell, donors to followup with and maybe even some golf to play. We’ll be available to make updates to your site, answer questions, provide guidance and expertise, help you with any issues or help you think about the best way to approach a problem or idea you have. We will make our almost 20 years of developing effective marketing websites available to you.

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